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FAQs

FAQs

Can SUPERFIRE's products be customized?

Yes, SUPERFIRE's products are customizable. However, there are minimum order quantity requirements for customization. For specific customization needs, you can consult our online customer service for further communication.

Where is the headquarters of SUPERFIRE located?

SUPERFIRE's headquarters is located in Shenzhen. We were established in 2008 and have been deeply involved in the lighting industry for 15 years.

How can I become a SUPERFIRE dealer or distributor?

If you have a store or relevant sales channels, you can become a SUPERFIRE dealer or distributor by signing an authorization contract. After that, you will be eligible to represent and sell SUPERFIRE products.

What shipping methods do you use, and what is the delivery time?

We utilize shipping services such as DHL, EMS, FedEx, etc. The estimated delivery time is approximately 5-7 business days.

Do your products come with a warranty? If so, what is the warranty period?

Our products are covered by a 1-year warranty. We strive to deliver high-quality flashlights and provide excellent after-sales service.

Apart from flashlights, does your company offer a range of other products?

Our product offerings extend beyond flashlights to include headlamps, working lights, camping lights, bicycle lights, searchlights, diving lights, and various accessories such as batteries and chargers.

Do your products come with a warranty, and if so, what is the duration?

Our products are backed by a 1-year warranty. We are committed to providing you with high-quality flashlights and excellent after-sales service.

Can we customize our LOGO on your product or product packaging, and what is the minimum order quantity (MOQ)?

Certainly! Feel free to reach out to discuss the details of adding your LOGO. Typically, the MOQ for customizing your logo on the product is just 30 pcs. If you are interested in custom packaging, the MOQ is 500 pcs.

What is the duration of the battery life for your flashlights?

The runtime varies for different flashlights. For instance, tactical and police flashlights typically last about 2-6 hours, searching flashlights have a runtime of approximately 4-8 hours, and headlamps usually operate for about 2-5 hours.

How long is your production time?

This depends on the order quantity; we determine the delivery time based on the quantity. Please contact us for details.

Are you a factory or trading company?

We are a factory specializing in the production of LED flashlights, headlamps, work lights, campinglights, bicycle lights, searchlights with 15 years of experience. You are cordially invited to visit our workshop at your convenience.

We would like to inquire about your products and your trade terms.

Our products include LED flashlights, LED headlamps, and other lighting products. Trade terms can be discussed based on your specific requirements, and we support flexible collaboration.

Can you provide samples for free?

We can consider providing samples, but it may involve certain charges. Specific details can be confirmed in further discussions.

In which countries do SUPERFIRE's customers come from?

Our clients are distributed across over 100 countries and regions globally. In the Americas, this includes the United States, Canada, Mexico, Brazil, and more. In Europe, we have clients in Romania, Germany, Greece, among others. Oceania is represented by Australia, New Zealand, and in Asia, we serve clients in Malaysia, the Philippines, the United Arab Emirates, Saudi Arabia, India, and others. Africa is also part of our client base, with clients in South Africa, Tanzania, and more.

Do you offer door-to-door services?

Yes, we provide door-to-door services to ensure the safe and prompt delivery of products to your location. We collaborate with reliable logistics partners to meet the needs of our customers.

Tactical flashlight lumens

Tactical flashlights typically range from 500 to 3000 lumens or more. The exact lumens may vary based on the specific needs and preferences of law enforcement agencies.

Types of tactical flashlights

Our tactical flashlights are divided into three types: small, medium and large. The small ones include portable tactical flashlights, the medium ones have one-hand controllable tactical flashlights, the large ones have long tactical flashlights, and other rechargeable tactical flashlights, long range tactical flashlights, high lumen tactical flashlights, high power tactical flashlights, etc.

The functions of a tactical flashlight

Waterproof and shockproof design, strobe/SOS modes, durable outer shell materials and structure, high lumens, lotus head design, can also include a safety hammer and cutting blade, meet various user needs in emergency situations, powerful functions.

Torch tactical flashlight instructions

Instructions for a tactical flashlight may vary by model. It's recommended to refer to the user manual provided with the flashlight. Generally, instructions cover operation, battery installation, mode switching, and maintenance.

Headlamp definition

A headlamp is a wearable light source with straps that secure it to the user's head, allowing hands-free illumination. It is widely used in outdoor activities, camping, hiking, and by professionals such as miners and mechanics.

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market@superfire.com
+86-0755-84879237
+86-18038168635
9/F, Building 10, Yuanyang Xintiandi Phase 2, No.16 Shenglong Road, Longcheng District, Shenzhen, Guangdong
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9/F, Building 10, Yuanyang Xintiandi Phase 2, No.16 Shenglong Road, Longcheng District, Shenzhen, Guangdong
market@superfire.com +86-0755-84879237 +86-18038168635
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